Our systems automatically send a receipt when the talk is purchased. The invoice does not trigger automatically. If there is a need to have an invoice immediately, you can contact us at our e-mail address [email protected].
The re-crediting of a talk used for a reservation of a conversation occurs only if the cancellation submits within 4 hours before the beginning of the conversation.
The moments of cancellation are automatically tracked by our tools so, if you think you have canceled the conversation before 4 hours, send us by email any information you have available so that we can investigate it. In the event of a system error, there will be no problem re-crediting the lost talk.
To use the platform for free, you need to have talks. Here are the cases in which it is possible to have a talk for free
Our systems automatically send a receipt when the talk is purchased. The invoice does not trigger automatically. If there is a need to have an invoice immediately, you can contact us at our e-mail address [email protected].
The re-crediting of a talk used for a reservation of a conversation occurs only if the cancellation submits within 4 hours before the beginning of the conversation.
The moments of cancellation are automatically tracked by our tools so, if you think you have canceled the conversation before 4 hours, send us by email any information you have available so that we can investigate it. In the event of a system error, there will be no problem re-crediting the lost talk.